What materials do you use for your wall art?
Our wall art is produced using high-quality materials such as premium paper, canvas, and durable frames. All prints are made using professional-grade inks for vibrant colors and long-lasting results.
Are the colors exactly as shown on my screen?
We aim for accurate color representation, but slight variations may occur due to different screen settings and lighting conditions.
Do prints come framed?
You can choose between unframed prints and framed options (where available). Each product page clearly indicates what is included.
Do you ship within the European Union?
Yes, we ship to all EU member states.
How long does delivery take?
Orders are typically produced within 2–5 business days. Delivery times vary by country but usually range between 3–10 business days.
Will I have to pay customs fees?
For deliveries within the European Union, there are generally no customs duties. VAT is handled according to EU regulations.
How can I track my order?
Once your order is dispatched, you will receive a tracking number via email.
What payment methods do you accept?
We accept major credit/debit cards, Paypal and other secure payment methods displayed at checkout.
Are prices inclusive of VAT?
Yes, prices displayed for EU customers include VAT in accordance with applicable EU regulations.
Can I return my order?
Under EU consumer protection laws, you have the right to withdraw from your purchase within 14 days of receiving your order, unless the item is made-to-order or personalized.
Are custom or personalized items refundable?
Personalized or custom-made products may not be eligible for return unless they arrive damaged or defective.
What if my item arrives damaged?
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the issue. We will arrange a replacement or refund.
How long does it take to receive a refund?
Refunds are processed within 14 days after we receive the returned item or proof of return.
How can I contact customer service?
You can reach us via our contact form or by email. We aim to respond within 1–2 business days.

